Minimum Qualifications

• Bachelor's degree in journalism, communications, information science, technical writing, or a similar discipline
• Three years of experience with information architecture and managing content development for web projects to include the following responsibilities:
  • Audited and assessed 3+ websites of 300+ pages
  • Creation of site maps and wireframes for at least 2 website projects sized at 300+ pages
  • Creation of 25+ page tables (or similar documentation) in support of a new website or website redesign project
  • Working on 3+ content projects simultaneously

An equivalent combination of education and experience, such as a high school diploma and seven years of experience from which comparable knowledge and skills have been acquired, may be substituted.

Preferred Experience

• Experience working with senior leaders and facilitating interviews with subject matter experts
• Experience directing writers and content creators
• Have participated in or led usability testing
• Familiarity with basic standards of Search Engine Optimization (SEO)
• Created content style guides
• Defined content creation processes for a matrixed organization

• Knowledge of:

  • Best practices in information architecture, content strategy, and content development

  • Effective content creation processes that include 2-5 experts in content, SEO, and user requirements

  • User-focused website practices

• Skills:

  • Ability to understand how detailed content should be organized to fit into the strategic goals for the website

  • Successfully handle multiple projects and unrelated tasks

  • Ability to both to define big picture strategy and manage detailed, tactical processes

  • Lead and facilitate meetings with 10+ colleagues, including senior leaders

  • Work collaboratively, listening to feedback, and incorporating ideas from colleagues

  • Excellent communication skills, both oral (such as: leading content kickoff meetings and presenting sitemaps to stakeholders) and written (clarify content requirements, explain the use of page tables), including the ability to provide constructive feedback to teams and individuals

  • Intermediate proficiency with Microsoft Suite (Word, PowerPoint, Excel, Outlook, Teams, SharePoint, and OneDrive)

  • Familiarity with web content management systems (web CMS), and ticketing systems (such as Jira)
  • Using problem-solving and critical-thinking skills, consistently predict, identify, and independently resolve content issues
• Abilities:
  • Work collaboratively, managing through influence, and lead colleagues to get things done efficiently, correctly, and on time
  • Establish rapport, credibility and influence with a variety of stakeholders including managers and VPs, department heads, and faculty
  • Proactively manage your own workload and responsibilities

HOW TO APPLY

On the University of St. Thomas Jobs page, follow the instructions to complete an online application which includes uploading a resume and answering two job specific questions (in lieu of a cover letter).

In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.

The University of St. Thomas, Minnesota Human Resources Department advertises the official job listing on its website at www.stthomas.edu/jobs.

The University of St. Thomas is an Equal Opportunity Employer