Assistant Director of Marketing, Ticketing, and Fan Engagement
Location: NY, New York
Required Education: 4 Year Degree
Salary: Commensurate with experience
Internal Number: 528270
Reporting to the Associate Athletics Director for Marketing Strategies and Fan Development, the Assistant Director of Marketing, Ticketing, and Fan Engagement will assist in the daily operations of the ticket and marketing offices. This includes, but is not limited to; * Creating and managing content on the department social media accounts * Plan and operate fan experience areas at ticketed events * Soliciting new ticket sales for football, men’s basketball, women’s basketball, and championship events * Processing ticket orders and reconciling events with Athletics business office * Create marketing and fan experience plans for various sports (Volleyball) * Prospecting new group engagement at home athletic events * Creating graphics for athletics website * Assist with creating and activating student attendance programs at all home games * Developing plans for new revenue generation Responsibilities
Assist in the processing of ticket transactions including sale print and fulfillment
Assisting with game day event management duties
Assisting with the management of the athletic ticket website
Compiling and providing detailed information on ticket sales and revenue to other offices within the Department and University
Assisting in the development and execution of marketing and fulfillment plans.
Exhibiting the highest professional standards and ethical behavior with adherence to NCAA, Ivy League Conference, University, and the Department of Intercollegiate Athletics and Physical Education rules and regulations
Contributing to the maintenance of good working relationships with all members of the Department
Develop and execute marketing plans for various non-ticketed revenue sport
Develop and coordinate outreach to student groups for fan attendance
Create and manage content for athletics social media platforms and athletics website
Bachelor's degree and/or its equivalent required.
Must demonstrate excellent telephone, interpersonal and written communication skills
Ability to work in a fast paced environment; work flexible hours (weekends, evenings)
Experience in working with Microsoft Word and Excel mandatory.
Ability to manage multiple projects simultaneously.
Must be able to work effectively with students, faculty, administrators, alumni and the public.
Ability to work within the frame work of NCAA and Ivy League regulations.
1-3 years experience working with athletic ticketing operations and/or athletic marketing operations preferred.
Experience with Paciolan and Adobe Suite preferred
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.