Salesforce Marketing Cloud Developer - University Advancement
Carnegie Mellon University
Location: Pittsburgh, Pennsylvania
Internal Number: 2019039
Carnegie Mellon is enjoying its most productive fundraising years in its history, raising more than $950M over the last three years. University Advancement (UA) supports the entire CMU community in building relationships with key constituencies and securing the financial resources the university needs to continue its ascent. As the division grows, we are seeking a Salesforce Marketing Cloud Developer. This is an exciting opportunity if you thrive in an interesting and challenging work environment. Reporting directly to the Assistant Vice President for Advancement Information Systems, you will partner with business owners to provide subject matter expertise and strategic guidance in support of back-end processes, integrations, and technical leadership for the platform. You will manage the platform and deliver new system functionality to the University Advancement marketing team and its partners at Carnegie Mellon University. You will be responsible for the design, development, and delivery of enhancements to the platform.
Your core responsibilities will include:
Collaborating with members of the technology and marketing teams to manage and enhance SFMC tool
Leading requirements and development efforts, translating vision into aligned technical solutions
SQL based query development, data management and optimization
Building custom reporting and data exports
Creating dynamic and complex scripting solutions
Performing testing and quality assurance activities
Maintaining technical knowledge of the SFMC platform
Supporting integrations with other Salesforce solutions like Sales and Experience Cloud
Performing other related duties as assigned
Passion, excellence and flexibility are vital qualities within University Advancement. A commitment to diversity, equity and inclusion; collaboration; and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
You should demonstrate:
The ability to:
work effectively in a fast paced, entrepreneurial environment
handle multiple tasks simultaneously and set priorities; manage multiple concurrent projects to completion
work under pressure and remain calm and composed when dealing with difficult people and situations
maintain confidentiality and discretion
meet strict deadlines
devise solutions to address business needs
design, develop, test and maintain applications or systems programs
evaluate user requests to determine feasibility, cost and time estimates and systems compatibility
develop and maintain technical documentation in support of new or existing systems
A Bachelor of Science degree in a technical field such as Computer Science, Computer Engineering, Information Systems or an equivalent level of experience and/or industry certifications is required
Three or more years of Marketing Automation Administration experience and strong knowledge of the Salesforce CRM platform and Marketing Cloud Connect
Experience in hands-on design, prototyping, development, configuration, testing and other implementation activities
Ability to develop responsive dynamic email templates
SQL Master and strong understanding of Marketing Cloud's contact data model
CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements. The most up-to-date information on CMU's COVID-19 mitigation requirements can be found here: Minimum Requirements to Return to Campus.
Staff - Regular
Full Time/Part time
Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.